Jeff Gardner is Head of Platform Partnerships at Intercom. In his 7 years at Intercom, Jeff has seen the company grow from 8 to 600+ and over and over again has experienced the importance of using storytelling to create high performing and culturally aligned teams through various stages of growth. Currently, in his role as Head of Platform Partnerships, Jeff remains focused on delighting customers by bringing Intercom together with partners to build apps and integrations that power relationships and fuel growth. Jeff lives in the Italian alps and spends as much time as he can outside; climbing, skiing, and running.

Jonny is a designer and the founder of Progression, a product focused on helping folks in tech teams to describe, map and grow their skills. Progression allows leaders to create flexible and industry-tested progression frameworks for current and future team members to measure themselves against. For the last seven years Jonny has led product design teams in tech. Most recently he scaled the consumer and growth groups at Deliveroo as the company grew from 150 to 2000 employees and 12 countries around the world. Having experienced first hand the pain of scaling teams fast, Jonny took the plunge from design leader to founder. In February 2018 he resigned from Deliveroo and launched Progression with the mission of helping to answer the age-old question: How do I grow at work? Since starting late last year —and with zero funding —he's enlisted a number of London tech's most celebrated design teams. But this is just the start. Next up? A future where anyone can build their skills with the same care and autonomy that they do their work. Better, fairer, more fulfilling careers for all.

Susana Lopes is a Senior Product Manager at Onfido. She has over 5 years' experience working on B2B products, having taken multiple high profile features and products all the way from inception to launch.

She has a breadth of platform experience across Web Front & Back End, iOS, Android and Machine Learning Infrastructure products, and is a proud data nerd with a MEng from Imperial College London.

Bob Vickers is Head of Product at LendInvest, the marketplace for property finance. He has experience building digital products across different platforms and domains (previously JUST EAT and Tesco), learning from every role to improve what's delivered next.

Joining LendInvest as the first Product Manager, he has also seen the importance of creating a great technology culture as the team has scaled. Bob's current focus is forging teams across the business to deliver customer and business value. Taking an iterative approach to everything from delivery to ways of working, the Product team is central to telling the story of what we are building and why, using this to inspire trust and excitement about what we can do.

Jane is Head of Product, Design and Research and and co-site lead at Intercom London. She has nearly 20 years of product management experience and a proven track record of launching and developing commercially successful, innovative customer experiences across multiple industries. Career highlights so far have included stints at Reuters, Channel 4, UKTV, Tesco, Moonpig and Canon, as well as her most recent experience leading a large cross-discipline team including product, design and research at Intercom.

Graham is Chief Product Officer at Catapult, the flexible workforce platform that gives part-time hospitality and retail workers access to top brands in the UK and Germany. Prior to joining Catapult, Graham spent 3 years at Deliveroo where he held the position of Group Product Manager, working with teams across all aspects of the product including consumer, B2B, internal tooling, pricing, and artificial intelligence systems. In addition, Graham has helped to scale and grow brands such as Transferwise, and Intuit (QuickBooks), building the customer experience and supporting expansion into new markets. With a background in design and development, Graham started out building his own products, such as NightCapp the late-night bar locator, which originally ignited his passion for the Product area. Graham is also the Editor of Product Dogs, a blog for people who build digital products. The content includes a series of essays, ideas, and general thoughts on how to build better products.

Jamie Nicholson is a product research lead at Instagram. In his current role at Instagram, Jamie leads research testing new ideas and pursuing interesting opportunities for the company.

Prior to this role Jamie was research lead for the Instagram Feed, Stories and Profile teams, leading research projects that have contributed to the launch of features such as Close Friends and the Music Sticker. Through this work, he and his team have helped the product grow to over 500 million daily active users.

Before Instagram, Jamie spent 8 years working in design & innovation consulting where he helped a broad range of Fortune 500 companies develop innovative product and service offerings. Jamie lives in San Francisco and when he's not working enjoys escaping the city to go climb or cycle.

Maryam started Autopsy after her first startup, an ethical menswear e-commerce company failed and spotted an opportunity in learning from failure. Maryam has over 9 years of experience in branding and digital marketing with rounded knowledge and experience in both the startup environments and scale-ups in a range of industries such as SaaS and E-commerce. Maryam also has a Masters in Technology Entrepreneurship from UCL and consistently gives talks and provides mentorship to fellow entrepreneurs.

Sabrina is a passionate Product Owner at BMW Group leading the In-Car Commerce product stream that provides customers a seamless purchase experience of ConnectedDrive services directly out of the vehicle. Holding roles in genuinely agile and lean organizations such as AutoScout24 as well as huge corporations turned her into an experienced Product Owner leading numerous development teams. Building up high performing teams and leveraging smart technologies to create delightful products is her daily engine. On her product management blog Product Stories, she shares true stories, best practices and practical tips for hungry product people and peers.

Chelsea Bullock is a newly minted Product Manager at Mailchimp. Before September, she worked as a Senior UX Researcher at Mailchimp on the Product Insights team, which uses qualitative, quantitative, and mixed methods research to understand Mailchimp's customers, products, and industry landscape—all of which are critical inputs to prioritizing product decisions, guiding feature development, and crafting customer experience. She's also worked on UX research and design teams at IBM and Salesforce.

Chelsea earned her PhD in Media Studies from the University of Oregon where her work focused on how the stories we tell ourselves about ourselves define significant cultural shifts and present opportunities for progressive intervention. Specifically, she focused on how reality television has allowed us to broaden and enrich those stories. She lives in Atlanta, Georgia with her husband, son, and dog; she loves traveling the world with her family, kickboxing, and trying to keep houseplants alive.

Ilya leads the Product Management team at Blinkist, building a product that helps people fit learning into their already busy lives. He is focused on shaping and leading a self-empowered team of PMs, while looking for new ways that Blinkist can inspire people to keep learning.

Kaarel is the Head of Product at TransferWise. For four years, he's been responsible for the expansion and development of the TransferWise product around the world. Prior to TransferWise, he founded and ran a product and engineering consultancy.